Returns & Exchanges

At PMM, we stand by the quality of our electronics and offer a 30-day return policy for all devices in their original packaging. We aim to ensure your tech journey is seamless, providing full refunds or exchanges for any manufacturing defects or change of mind.

1

Initiate Your Request

Log into your PMM account and navigate to the 'Order History' section to select the item you wish to return and receive your Return Merchandise Authorization (RMA) number.

2

Package Your Device

Securely pack the electronic item in its original box with all included accessories, manuals, and cables to ensure a full refund eligibility.

3

Ship to Service Center

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the device condition and serial number, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing